ChatGPT
ChatGPT is an AI tool made by a company called OpenAI. You type a message or question, and it replies in plain English — like having a conversation with a very knowledgeable assistant. You can ask it to write emails, summarise documents, answer questions, or help you think through problems. There is a free version and a paid version (€20/month) with more features.
Real-world example
A plumber asks ChatGPT to write a follow-up email to a customer who requested a quote. ChatGPT produces a professional, polite message in seconds.
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