Data Privacy
Data privacy refers to how personal information about your customers and staff is collected, stored, used, and protected. In Ireland, data privacy is governed by GDPR — the EU law that gives people rights over their own data and requires businesses to handle it responsibly. Getting this wrong can result in fines, reputational damage, or complaints to the Data Protection Commission.
Real-world example
A childcare centre collects parents' email addresses for newsletters. Under GDPR, they need explicit consent to do this, a clear privacy policy, and a way for parents to unsubscribe or request deletion.
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