Automation
Automation means setting up a system to do a task automatically, without you having to do it manually each time. For small businesses, this might mean automatically sending an invoice when a job is completed, automatically following up with customers after a purchase, or automatically posting on social media at a set time. Automation saves time on repetitive tasks.
Real-world example
A beauty salon sets up an automated reminder text that goes out to every customer 24 hours before their appointment — without the owner having to send each one manually.
Related terms
Related guide
Automate Your Admin
Step-by-step guide for Irish business owners — plain English, no jargon.
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