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Tools

Ecommerce

Ecommerce means selling products or services through a website rather than a physical shop. Platforms like Shopify, WooCommerce, and Wix make it possible for small businesses to set up an online shop without technical skills. AI is now built into many of these platforms — it can write product descriptions for you, recommend products to shoppers, and handle basic customer service questions automatically. The Trading Online Voucher from LEO can help cover the cost of setting up.

Real-world example

A Tipperary candle maker used Shopify's AI tool to generate product descriptions for 40 new items in under an hour, saving a full day of writing.

Related terms

Related guide

AI for Customer Communication

Step-by-step guide for Irish business owners — plain English, no jargon.

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